Privacy Policy Principles
Your privacy is important to us. This policy explains how we collect and use your data.
Information We Collect
We collect personal data necessary to deliver our subscription-based planning service, respond to your inquiries, and maintain compliance with Australian law.
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→Contact details including name and email
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→Communication records with our team
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→Booking and scheduling preferences
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→Service usage and feedback
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→Technical information about your device
All information is collected with your consent and is not used for direct marketing without permission.
How We Use Your Data
Your data is used to provide, improve, and personalize our services, process payments, and communicate with you effectively.
We may also use data to meet legal obligations or address security and fraud concerns, always following privacy law.
Your Rights Under Australian Law
You can request access, correction, or deletion of your personal information at any time. Contact our team for assistance.
Right to Access
Request a copy of your personal data.
Right to Correction
Ask us to update inaccurate information.
Right to Erasure
Request removal of your data.
Right to Portability
Receive your data in a portable format.
How We Share Information
We do not sell your data. Information may be shared with service providers for site operation, with strict safeguards.
We may share data to comply with legal obligations or respond to lawful requests, but only as required.
How We Protect Data
We use secure systems and encryption to protect your information against unauthorized access or misuse.
Access to personal data is limited to authorized staff and handled in accordance with privacy law.
Contact for Privacy Matters
Address: 17 Gould Road, Herston, QLD 4006 Australia
Phone: +61 8 5941 6560
Email: content@seranivoplex.com