Terms and Conditions of Subscription Service

These Terms and Conditions govern your use of our financial planning subscription service. Please read them carefully before subscribing or using our website.

September 16, 2025

Acceptance of Terms

By accessing or using our services, you agree to comply with these Terms and Conditions and any applicable policies. If you do not agree, you should not use our site or services.

Definitions

Key terms used in these Terms and Conditions are defined below for clarity.

"Service" refers to our subscription-based financial planning support offered through this website.

"User" refers to any individual accessing or utilizing our website or services.

"Advisor" means a representative providing consultation services on our behalf.

"Fee" means the subscription payment required for continued access to the service.

Service Usage Rules

You agree to use our service for lawful purposes and in accordance with these terms. Any misuse may result in termination of your access.

Eligibility

Our service is available to Australian residents aged 18 and over. By registering, you confirm you meet these criteria.

Not available to minors or non-residents.

User Responsibilities

You are responsible for providing accurate information and complying with all applicable regulations.

Maintain the confidentiality of your account credentials.
Promptly update personal information as needed.
Notify us of any suspected unauthorized use of your account.
Comply with all relevant Australian laws and standards.

Prohibited Uses

You may not use the service for unlawful or prohibited activities.

Impersonate others or misrepresent your identity.
Attempt to access, modify, or disrupt our systems.
Transmit harmful software or engage in fraudulent activities.
Use the service to solicit or promote illegal activities.
Violate intellectual property or privacy rights of others.

Intellectual Property Rights

All content, branding, and materials on this site are our property or used under license. Reproduction or distribution without permission is prohibited. All rights reserved.

User Content

Users may submit information as part of consultation or feedback. You retain rights to your content but grant us a license to use it for service delivery.

Rights to User Content

You are responsible for ensuring content you submit does not infringe on third-party rights or contain unlawful material.

Privacy and Data Security

Your use of our services is subject to our Privacy Policy, which explains how we collect and use personal data. We are committed to protecting your privacy.

View Privacy Policy

Disclaimer Notice

The service is provided for general financial planning support. No direct investment advice or product recommendations are offered.

Important Disclaimer

Results may vary. Consult a licensed professional for individual advice. Past performance does not guarantee future outcomes.

Limitation of Liability

We are not liable for losses or damages resulting from use or reliance on our service, except as required by law.

Indemnification

You agree to indemnify us from claims or liabilities arising from your use of the service or violation of these terms.

Resolving Disputes

If a dispute arises, we encourage informal resolution before pursuing formal action.

Arbitration

Disputes may be resolved through arbitration under Australian law if informal resolution fails.

Arbitration does not restrict your consumer rights under Australian law.

Online Dispute Resolution

You may use official online dispute resolution channels for eligible complaints about our service.

Contact Us for Details

Severability

If any provision is invalid, remaining terms remain in effect.

Entire Agreement Statement

These terms, along with our policies, represent the complete agreement regarding use of the service.

Applicable Law and Jurisdiction

These terms are governed by the laws of Australia. Any disputes will be resolved in Australian courts.

Termination

We may terminate access for breach of these terms or improper use. Users may cancel subscriptions at any time.

Modifications

We may update these terms or policies as needed. Continued use after changes constitutes acceptance.

Contact for Terms

Please contact us with any questions about these Terms and Conditions.

Contact Email: content@seranivoplex.com

Phone: +61 8 5941 6560

Address: 17 Gould Road, Herston, QLD 4006 Australia

Effective Date: September 16, 2025

Version: 3